Refund policy

At Tornado Moto, your satisfaction is our top priority. We are committed to providing a smooth, hassle-free refund process for our valued customers. If you're not completely satisfied with your purchase, we're here to make it right.

Eligibility for Refunds

Refunds are available within 30 days of purchase or delivery (whichever is later).

Note: We accept returns for both defective and non-defective products and our 
refund processing time is only 2 days

Please contact our customer support team to initiate a refund request.

Our Smooth Refund Process

We’ve designed our refund process to be simple, transparent, and fast:

  1. Contact Us: Reach out to our support team with your order details via email.

  2. Verification: We’ll quickly review your request and confirm eligibility.

  3. Refund Issued: Once approved, we process refunds within just 2 days. The full amount will be returned to your original payment method.

We proudly refund our valued customers the complete purchase amount (excluding any non-refundable shipping fees, unless the issue was due to our error).

Exceptions

  • If the refund is due to our error (e.g., wrong item shipped or defective product), we will also reimburse any associated return shipping costs.

  • For all other cases, return shipping costs are the responsibility of the customer.

Contact Us

Have questions about your refund? Our friendly support team is here to assist you promptly:

Thank you for choosing Tornado Moto]. We truly value your trust and look forward to serving you again!

Refund Policy At Tornado Moto, your satisfaction is our top priority. We are committed to providing a smooth, hassle-free refund process for our valued customers. If you're not completely satisfied with your purchase, we're here to make it right. Eligibility for Refunds Refunds are available within 30 days of purchase or delivery (whichever is later). Please contact our customer support team to initiate a refund request. info@tornadomoto.com.com Our Smooth Refund Process We’ve designed our refund process to be simple, transparent, and fast: Contact Us: Reach out to our support team with your order details via email. Verification: We’ll quickly review your request and confirm eligibility. Refund Issued: Once approved, we process refunds within just 2 days. The full amount will be returned to your original payment method. We proudly refund our valued customers the complete purchase amount (excluding any non-refundable shipping fees, unless the issue was due to our error). Exceptions If the refund is due to our error (e.g., wrong item shipped or defective product), we will also reimburse any associated return shipping costs. For all other cases, return shipping costs are the responsibility of the customer. Contact Us Have questions about your refund? Our friendly support team is here to assist you promptly: Email: info@tornadomoto.com.com Thank you for choosing Tornado Moto. We truly value your trust and look forward to serving you again!
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Refund Policy At Tornado Moto, your satisfaction is our top priority. We are committed to providing a smooth, hassle-free refund process for our valued customers. If you're not completely satisfied with your purchase, we're here to make it right. Eligibility for Refunds Refunds are available within 30 days of purchase or delivery (whichever is later). Please contact our customer support team to initiate a refund request. info@tornadomoto.com.com Our Smooth Refund Process We’ve designed our refund process to be simple, transparent, and fast: Contact Us: Reach out to our support team with your order details via email. Verification: We’ll quickly review your request and confirm eligibility. Refund Issued: Once approved, we process refunds within just 2 days. The full amount will be returned to your original payment method. We proudly refund our valued customers the complete purchase amount (excluding any non-refundable shipping fees, unless the issue was due to our error). Exceptions If the refund is due to our error (e.g., wrong item shipped or defective product), we will also reimburse any associated return shipping costs. For all other cases, return shipping costs are the responsibility of the customer. Contact Us Have questions about your refund? Our friendly support team is here to assist you promptly: Email: info@tornadomoto.com.com Thank you for choosing Tornado Moto. We truly value your trust and look forward to serving you again!

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