Refund Policy
At Tornado Moto, your satisfaction is our top priority. We are committed to providing a smooth, hassle-free refund process for our valued customers. If you're not completely satisfied with your purchase, we're here to make it right.
Eligibility for Refunds
Refunds are available within 30 days of purchase or delivery (whichever is later).
Please contact our customer support team to initiate a refund request. info@tornadomoto.com.com
Our Smooth Refund Process
We’ve designed our refund process to be simple, transparent, and fast:
Contact Us: Reach out to our support team with your order details via email.
Verification: We’ll quickly review your request and confirm eligibility.
Refund Issued: Once approved, we process refunds within just 2 days. The full amount will be returned to your original payment method.
We proudly refund our valued customers the complete purchase amount (excluding any non-refundable shipping fees, unless the issue was due to our error).
Exceptions
If the refund is due to our error (e.g., wrong item shipped or defective product), we will also reimburse any associated return shipping costs.
For all other cases, return shipping costs are the responsibility of the customer.
Contact Us
Have questions about your refund? Our friendly support team is here to assist you promptly:
Email: info@tornadomoto.com.com
Thank you for choosing Tornado Moto. We truly value your trust and look forward to serving you again!
