Goods to be returned to us within 30 days from the date of delivery.
• Items must be returned in the original, undamaged, manufacturer's packaging. • Items contained within this packaging must be in original condition. • Items must be received by Tornado Sports LTD within 10 Working days of being shipped. • Part numbers on the returned items must be legible and undamaged.
EXCHANGE/RETURN TIME FRAME 1. You can exchange for the same articles in different sizes and colors as well as exchange with different articles but the difference in the amount has to be paid by the customer. However, the exchange will be dependent on the availability of the product.
2. If you want to exchange a product due to size or color, Tornado Sports Ltd will be happy to assist you. 3. A flat rate GBP 5 return freight charge applies to all exchanges to cover the cost of returning the exchanged goods to you.
4. If you’re original order qualified for the “Free Shipping" a freight fee equivalent to the original postage cost incurred by Tornado sports ltd. Will apply and be deducted from the refund amount. 5. Tornado Sports LTD asks that you allow up to 5 business days for us to process and ship your exchange or process your refund once your return has been received in store.
6. For refunds, 3 to 5 business days should be allowed from the date Tornado sports initiates’ refund. (Some delays may be experienced by movement of funds between various financial institutions)
7. (Time periods for items being returned to us can vary depending on your location, and shipping method you choose. Please allow us extra time to process your refund/exchange in this case).
Our Return Address: Tornado sports ltd 55 wood field road hounslow Middex TW4 6LL UNITED KINDOM
